The importance of IT security and ISMS for companies in the retail and consumer goods sector


In the retail and consumer goods sector, business processes are increasingly IT-supported.

In this context, issues such as

  • Digitization of business processes
  • Online trading
  • Technologies, such as RFID
  • Social Media

arise in addition to the permanently changing challenges in order to secure the company’s success and maintain competition.

It is particularly important to correctly assess potential risks and dangers from cyber attacks and to counter them proactively. According to an estimate by the Alliance for Cyber Security (ACS), 70% of companies have been affected by cyber attacks in the last two years, half of which were successful and one in two of which resulted in production and operational downtime.

Dealing with these issues require high standards for the management of

  • Organization,
  • Business processes and
  • Technologies


  • Information Security,
  • IT Security and
  • Data Security

regarding the information and data stored in IT systems.

The German Retail Association has therefore established a cooperation with the BSI (Federal Office for Information Security) as early as 2018.

To protect companies from internal and external attacks, a planned approach is essential. It is particularly important to analyze the company according to its individual risks and to derive and implement appropriate measures. Support is provided by established national and international norms and standards according to which work can be done.

The ISMS software QSEC supports the development and operation of an information security management system according to the requirements of ISO 27001 and data protection according to GDPR. Procedures like PCI DSS (Payment Card Industry Data Security Standard), are also supported.

Thus the safety objectives of information security

  • Authenticity
  • Integrity
  • Confidentiality
  • Availability and
  • Commitment

can be achieved in a sustainable manner.

Compliance with regard to data protection and information security demonstrably increases customer confidence and thus also brings competitive advantages. Surveys have shown that up to 40% of consumers are even willing to spend up to 20% more money with retail companies they trust.

We would be pleased to show you QSEC in a web demo. Convince yourself how QSEC can help you achieve your goals.


References & case studies


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